Bulletin description Philosophy, processes, and techniques of information sources and services. Overview
of information access and delivery, types of resources, formats of information,
evaluation and measurement of sources and services and information-seeking
behavior. Ability to access internet. 3 credits
Palmer School Objectives: Articulate the mission of the library and information professional in the context of
the constituency served. Understand the structure and utilization of information and the role of
multicultural, multiethnic and multilingual global society. Identify information needs of society through the application of principles of
organization, selection and evaluation of information resources. Demonstrate effective communication and public relations skills. Recognize the importance of the contributions of other fields of knowledge to the
profession, of ethical behavior and commitment to the ideals of intellectual
freedom. Address the needs of the 21st century libraries and information organizations
Specific Course Objectives: how to select and use basic professional literature and information databases; how to evaluate information sources in different formats; the scope, nature and evaluation of information services; implications and use of technologies for access and delivery of information; the reference interview; information-seeking behavior of users in various
contexts; information needs of society in general, past, present and future.
Course Requirements: This course consists of lectures, assignments, small projects, a final exam, and active
participation. You are expected to read assigned materials listed in the schedule before
the class, attend lectures, and participate in the class discussions.
Late assignments – grades will be adjusted down ½ grade for late assignments.
Evaluation Participation 10%
Evaluations/annotations 30%
Case Studies 10%
Pathfinder 10%
Reference Desk Observation 10%
Final 30%
Textbook Bopp, R.E., & Smith, L.C. (Eds.).Reference and Information Services: An
Introduction . Englewood, CO : Libraries Unlimited.
Assignments may be submitted through email OR submitted in hard copy in class. All assignments must be submitted by the final class or the assignment will receive a zero.
Outline – Each learning module is listed on the left navigation AND linked under each description below..The class wiki is located at http://manhattan511.wikispaces.com/ The assignments are also calendarized on the assignment page.
Module 1: Introduction; Reference Techniques and the Reference Interview September 10, 2009 Readings: o Bopp and Smith: Chapter 1 (History and Varieties of Ref. Services) o Bopp and Smith: Chapter 3 (Reference Interview) o Bopp and Smith: Chapter 8 (Instruction) 1. Learning Module 1
Module 2: Selection and Evaluation of Reference Sources (Bibliographies); Information Ethics and Information Access September 17, 2009 Readings: o Bopp and Smith, Chapter 2 (Ethics) o Bopp and Smith: Chapter 13 (Evaluation) o Bopp and Smith; Chapter 20 (Bibliographies) o Bopp and Smith: Chapter 7 (Access) 2. Learning Module 2
Module 3: Ready Reference: Encyclopedias and Dictionaries September 24, 2009 Readings: o Bopp and Smith, Chapter 17 (Dictionaries) o Bopp and Smith, Chapter 18 (Encyclopedias) 3, Learning Module 3
Module 4: Organization of Information and Search Strategies October 1, 2009 Readings: o Bopp and Smith, Chapter 4 (Bibliographic Control) 4. Learning Module 4
Module 5: Ready Reference: Almanacs, Yearbooks, Handbooks, Manuals and Directories October 8, 2009 Readings: o Bopp and Smith, Chapter 14 (Directories) o Bopp and Smith; Chapter 15 (Almanacs, Yearbooks and Handbooks) 5. Learning Module 5
Module 6: Bibliographic Control; Indexes and Abstracts; Search Strategies October 15, 2009 Readings: o Bopp and Smith, Chapter 5 (Electronic Resources) o Bopp and Smith; Chapter 6 (Electronic Information Systems) o Bopp and Smith: Chapter 21 (Indexes and Abstracts) 6. Learning Module 6
Module 7: Health and Medical Sources; Information Literacy October 22, 2009 7. Learning Module 7
Module 8: Geographical Sources October 29, 2009 Readings: o Bopp and Smith, Chapter 19 (Geographical Sources) 8. Learning Module 8
Module 10: Government Resources November 12, 2009 o Bopp and Smith, Chapter 22 (Government and Statistical Sources) 10. Learning Module 10
Module 11: Genealogy and Biographical Sources November 19, 2009 Readings: o Bopp and Smith, Chapter 16 (Biographical Sources) 11. Learning Module 11
Module 12: Reference Service for Specific Populations; Reference Desk Observations December 3, 2009 o Bopp and Smith, Chapter 10 (Evaluation of Reference Services); o Bopp and Smith: Chapter 12 (Reference Service for Specific Populations) 12. Learning Module 12
Module 13: Virtual Reference and Reference 2.0 December 10, 2009 Readings: o Bopp and Smith, Chapter 11 (Organizing and Delivering Reference and Information Services 13. Learning Module 13
December 17- Project presentations
LIS 511: Information Sources and Services
Fall 2009
Class wiki
http://manhattan511.wikispaces.com/
Instructor:
Trudy Katz
trudy.katz@liu.edu
Office Hours: Upon request
Before and after class
Bulletin description
Philosophy, processes, and techniques of information sources and services. Overview
of information access and delivery, types of resources, formats of information,
evaluation and measurement of sources and services and information-seeking
behavior. Ability to access internet. 3 credits
Palmer School Objectives:
Articulate the mission of the library and information professional in the context of
the constituency served.
Understand the structure and utilization of information and the role of
multicultural, multiethnic and multilingual global society.
Identify information needs of society through the application of principles of
organization, selection and evaluation of information resources.
Demonstrate effective communication and public relations skills.
Recognize the importance of the contributions of other fields of knowledge to the
profession, of ethical behavior and commitment to the ideals of intellectual
freedom.
Address the needs of the 21st century libraries and information organizations
Specific Course Objectives:
how to select and use basic professional literature and information databases;
how to evaluate information sources in different formats;
the scope, nature and evaluation of information services;
implications and use of technologies for access and delivery of information;
the reference interview; information-seeking behavior of users in various
contexts;
information needs of society in general, past, present and future.
Course Requirements:
This course consists of lectures, assignments, small projects, a final exam, and active
participation. You are expected to read assigned materials listed in the schedule before
the class, attend lectures, and participate in the class discussions.
Late assignments – grades will be adjusted down ½ grade for late assignments.
Evaluation
Participation 10%
Evaluations/annotations 30%
Case Studies 10%
Pathfinder 10%
Reference Desk Observation 10%
Final 30%
Textbook
Bopp, R.E., & Smith, L.C. (Eds.). Reference and Information Services: An
Introduction . Englewood, CO : Libraries Unlimited.
Assignments may be submitted through email OR submitted in hard copy in class. All assignments must be submitted by the final class or the assignment will receive a zero.
Plagiarism:
Plagiarism is the unacknowledged borrowing of material. It is considered an academic
offense and can be considered grounds for failure in a course. Cite all references.
http://www.liunet.edu/cwis/cwp/library/exhibits/plagstudent.htm
Outline – Each learning module is listed on the left navigation AND linked under each description below.. The class wiki is located at
http://manhattan511.wikispaces.com/
The assignments are also calendarized on the assignment page.
Module 1: Introduction; Reference Techniques and the Reference Interview
September 10, 2009
Readings:
o Bopp and Smith: Chapter 1 (History and Varieties of Ref. Services)
o Bopp and Smith: Chapter 3 (Reference Interview)
o Bopp and Smith: Chapter 8 (Instruction)
1. Learning Module 1
Module 2: Selection and Evaluation of Reference Sources (Bibliographies);
Information Ethics and Information Access
September 17, 2009
Readings:
o Bopp and Smith, Chapter 2 (Ethics)
o Bopp and Smith: Chapter 13 (Evaluation)
o Bopp and Smith; Chapter 20 (Bibliographies)
o Bopp and Smith: Chapter 7 (Access)
2. Learning Module 2
Module 3: Ready Reference: Encyclopedias and Dictionaries
September 24, 2009
Readings:
o Bopp and Smith, Chapter 17 (Dictionaries)
o Bopp and Smith, Chapter 18 (Encyclopedias)
3, Learning Module 3
Module 4: Organization of Information and Search Strategies
October 1, 2009
Readings:
o Bopp and Smith, Chapter 4 (Bibliographic Control)
4. Learning Module 4
Module 5: Ready Reference: Almanacs, Yearbooks, Handbooks, Manuals and
Directories
October 8, 2009
Readings:
o Bopp and Smith, Chapter 14 (Directories)
o Bopp and Smith; Chapter 15 (Almanacs, Yearbooks and Handbooks)
5. Learning Module 5
Module 6: Bibliographic Control; Indexes and Abstracts; Search Strategies
October 15, 2009
Readings:
o Bopp and Smith, Chapter 5 (Electronic Resources)
o Bopp and Smith; Chapter 6 (Electronic Information Systems)
o Bopp and Smith: Chapter 21 (Indexes and Abstracts)
6. Learning Module 6
Module 7: Health and Medical Sources; Information Literacy
October 22, 2009
7. Learning Module 7
Module 8: Geographical Sources
October 29, 2009
Readings:
o Bopp and Smith, Chapter 19 (Geographical Sources)
8. Learning Module 8
Module 9: Business Resources
November 5, 2009
9. Learning Module 9
Module 10: Government Resources
November 12, 2009
o Bopp and Smith, Chapter 22 (Government and Statistical Sources)
10. Learning Module 10
Module 11: Genealogy and Biographical Sources
November 19, 2009
Readings:
o Bopp and Smith, Chapter 16 (Biographical Sources)
11. Learning Module 11
Module 12: Reference Service for Specific Populations; Reference Desk
Observations
December 3, 2009
o Bopp and Smith, Chapter 10 (Evaluation of Reference Services);
o Bopp and Smith: Chapter 12 (Reference Service for Specific Populations)
12. Learning Module 12
Module 13: Virtual Reference and Reference 2.0
December 10, 2009
Readings:
o Bopp and Smith, Chapter 11 (Organizing and Delivering Reference and
Information Services 13. Learning Module 13
December 17 - Project presentations